Please read these terms and conditions thoroughly before proceeding with registration with us as these Terms and Conditions regulate your use and affect your legal rights and liabilities.
Home Efficiency Experts Ltd (HEExperts Ltd), takes no responsibility for any issues which may arise from the companies, or contractors which you have been referred to.
Our aim is to help put you in touch with suitable contractors so that you can receive a free no-obligation survey from them to provide the service that you require. By registering on the Website with your details and requirements, we will pass your details to appropriate Contractors so they can contact you to provide a free no-obligation survey.
Any issues with customer service, installation or standards must be reported directly with the installing company. If the installing company is unresponsive, or fails to assist you with your complaint, you will need to take the complaint to Ofgem (the scheme regulator).